Record what needs
to be recorded.

iQTel lets recording decisions happen at the right level. The company sets the framework, direction distinguishes inbound and outbound calls, each queue can have its own rule and individual extensions can be excluded.

Recordings are kept in the platform's own storage, so you can explain where your call recordings are held.

• Four levels: company, direction, queue and extension
• Manage inbound and outbound calls separately
• A separate rule for each queue
• Exclude individual extensions
• Storage within the platform

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